Privacy policy

General provisions

This policy explains what data is processed on the gutmind.az website (hereinafter, the “site”), for what purpose and how. The site is the official website of Op. Dr. Dilara Hasanova — a general surgeon and coloproctology specialist who sees patients at Modern Hospital in Baku. Data is processed in accordance with the Law of the Republic of Azerbaijan “On Personal Data”.

What data is processed?

• Appointment form. In the form you enter your name, phone number, a brief complaint, and your preferred date and time. The message is prepared on your device and is sent via WhatsApp only when you press the “Send via WhatsApp” button. Form data is not stored on the site. If JavaScript is turned off in your browser, the form data passes through the site's server so that the message can be prepared, and is passed on to WhatsApp without being recorded anywhere.
• Phone calls and WhatsApp messages. The information you provide during a call or a message is used to arrange the appointment. WhatsApp conversations are processed in accordance with WhatsApp's own rules.
• Site search. The search query is processed in your browser, over the site's public content index, and is not stored.
• Server logs. On the hosting server where the site is hosted, technical logs for each request (IP address, the page opened, date and time, browser information) may be stored temporarily in line with the hosting provider's standard practice. These logs serve the security and operation of the site.
• Browser storage. Your cookie choice and the settings you select in the accessibility menu are stored only in your browser. Read more: Cookie policy.

About medical information

Please do not write detailed medical information in the form or in the first message: describe your complaint briefly. Before sending sensitive photos or medical documents, check with the doctor or the clinic first. The entire process of examination and treatment is carried out in accordance with the principles of medical ethics and medical confidentiality; information about the patient's identity, diagnosis and treatment is not disclosed to third parties, except in cases provided for by law.

Third-party services

• Google Maps — the map on the contact page and the home page. The map loads only when you give permission or press the “Show map” button.
• YouTube — the videos on the media page, on the “Pregnancy and after childbirth” page and in one article. A video loads only when you open it. Video thumbnails are shown from the site's own server.
• WhatsApp, Instagram, TikTok, Facebook, YouTube — the links open these services' own pages; the privacy rules of those services apply there.

No analytics or advertising services are used on the site. Fonts are loaded from the site's own server.

Your rights

You have the right to access the data held about you and to request that it be corrected or deleted. To do so, get in touch using the phone or WhatsApp icon on the site.

Changes to this policy

This policy may be updated. The date of the last update is shown at the top of the page.